AI Chatbots Outperform Human Doctors at Answering Patient Questions

AI chatbots outperform human doctors at answering patient questions

A new study found that an artificial intelligence chatbot outperformed human doctors at answering online patient questions.

A study published in the Journal of the American Medical Association’s (JAMA) Internal Medicine revealed that the quality and empathy of a chatbot’s responses to questions from patients, retrieved from a social media platform were \”significantly\” higher.

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AI chatbot outperforms human doctors in responding to patient questions